Refund Policy

Paid Resume Assessment

If you purchase a paid resume assessment:

• You may request a refund only if work has not yet begun
• Once the assessment has been delivered, the service is considered completed and non-refundable

Full Resume Rebuild

For full resume rebuild services:

• Once work has started, refunds are not available
• This includes research, writing, structuring, or drafting any part of your resume

Revisions Instead of Refunds

If you are not satisfied with the initial delivery:

• We offer revisions where included in your package
• Revisions are intended to clarify, refine, or adjust the resume based on your feedback
• Refunds will not be issued in place of revisions for completed work

Our goal is to deliver clarity and accuracy, not rush or generic output.

No Outcome Guarantees

HireSpark does not guarantee:

• Interviews
• Callbacks
• Job offers
• Hiring outcomes

Hiring results depend on the job market, competition, and how and where you apply. Refunds will not be issued based on hiring outcomes or lack of responses from employers.

Exceptional Cases

In rare situations where a service cannot be delivered as promised due to internal issues, HireSpark reserves the right to issue a partial or full refund at its discretion.

Contact

If you have questions about your order or refund eligibility, contact us at: [email protected]